Privacy Policy

Privacy Policy

Welcome to Fire Care Engineers, an e-commerce website specializing in the manufacturing and sale of stationery and related products. At Fire Care Engineers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or make a purchase through our platform. You consent to the practices described in this policy by accessing our website and using our services.
1. Information We Collect

• 1.1. Personal Information: When you register an account, place an order, or interact with our website, we may collect certain personal information such as your name, email address, shipping address, phone number, and payment details. We require this information to process your orders and provide a seamless shopping experience.
• 1.2. Browsing Data: We may automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, and referring website. This data helps us enhance our website, improve user experience, and optimize marketing efforts.
• 1.3. Cookies and Tracking Technologies: We utilize cookies and similar tracking technologies to personalize your browsing experience and gather analytical information. Cookies are small files stored on your device that enable us to remember your preferences and analyze website traffic. By using our website, you agree to the use of cookies as described in our Cookie Policy.

• 2.1. Order Processing: We use your personal information to process your orders, arrange delivery, and communicate order updates. This includes sharing your information with third-party payment processors and shipping companies.
• 2.2. Customer Support: We may use your information to respond to inquiries, provide customer support, and address any issues related to your orders or account.
• 2.3. Personalization: Your data helps us personalize your shopping experience, including showing relevant products, promotions, and content based on your preferences and previous interactions.
• 2.4. Marketing and Communication: With your consent, we may send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications by following the unsubscribe instructions in the email.
• 2.5. Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, and legal processes, or to protect our rights, privacy, safety, or property.